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Welcome to 2MD Ltd - White Goods Home Delivery Company
 

About 2MD

2MD is an ISO 9001:2008 and ISO 14001:2004 registered company and specialise in the home delivery of “Big Ticket” items, such as White Goods, Brown Goods and Sports and Fitness Equipment, with their headquarters in Great Haywood, Staffordshire. They handle product within the weight ranges of 35 – 250 KG’s.

2MD provide a next day nationwide 2 man home delivery and collection service reaching 97% of the population. Their services also include:
Order processing
Storage
Home Delivery
Disconnection
Installation – wet connection and “green button test”
In-home training
Returns management including inspection reporting
Recycling of packing materials and end of life product

2MD is also able to supplement its 2 man home delivery service by providing additional personnel to handle the more difficult deliveries requiring a 3 or 4 person delivery

2MD's Passion for Home Delivery

2MD is passionate about home delivery and its administration. They believe attention to detail 'makes the difference' and is the key to providing effective logistics - ensuring total customer satisfaction. As part of the implementation process they will work with you to jointly prepare a comprehensive manual to clearly define the operating procedures appropriate to your business. The manual will be used to train their staff in the agreed processes and for audit purposes. All processes are regularly audited by an external assessor to ensure compliance is being maintained.

Continual training and education are paramount in the provision of excellent logistics. All staff attend regular training meetings and we encourage our customers to join us during these meetings.

Management Reviews and KPI's

The management of 2MD believe in KPI’s and conducting regular business reviews. Using their bespoke Home Delivery System, KPIs are tailored to meet your exact needs.

Environment

2MD is an ISO 14001:2004 registered company and takes a responsible stance on environmental issues recognising that its everyday business activities impact on the environment at both a local and global level. Environmental policies are promoted internally to increase awareness and environmental responsibility within the company.

The recycling of all waste packaging and end of life product is dealt with in an environmentally sensitive manner complying with current legislation and the WEEE Directive that came into force in July 2007.

2MD is committed to protecting the environment and continues to incorporate long term environmental strategies to reduce fossil fuel consumption, prevent pollution and to move towards a sustainable future.

 
About 2MD Image - It's not just a delivery


2MD's Values

Committed to the very best in customer service and consumer management

Providing competitive advantage

Adding value to Brands

Long term partnership - with customers

Investment in people

Innovative continuous improvement

Integrity

Value for money services

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The UK's Premier 2 Man Home Delivery Company

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Site last updated November 2013