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Welcome to 2MD Ltd - White Goods Home Delivery Company
 


The 2MD 2 Man Home Delivery Experience

In today's competitive world it is important to deliver the consumer an experience - not just a product!

2MD's 2 man home delivery service has been designed to support your brand, represent your company, deliver excellence on every occasion and provide “value for money” services. 2MD is able to deliver this experience by employing the very best personnel in home delivery and by their commitment to ongoing training in customer service, customer communication, product handling, delivery, installation and returns management processes. "It's an experience that's second to none - Just ask our Customers!"

2 Man Home Delivery of White Goods

2MD is primarily focused on the 2 man home delivery market of “Big Ticket” items such as White and Brown Goods and Sports, Fitness Equipment and flat pack products. With dedicated home delivery teams continually trained in both customer service and installation procedures the consumer not only gets an on-time home delivery, but a complete unpacking and installation service. Once installed, all packaging and obsolete product is removed. 2MD also offer in-home product training.

The 2MD 2 Man Home Delivery Experience

The Services
Nationwide 2 Man Home Delivery and Collection Service
97% population coverage 5 days per week
Pre-delivery survey
2 hour delivery timeslots
1 hour pre-delivery telephone call
Unpack
Inspect
Position in consumer's home
Disconnection and installation
Removal of packing materials
Removal and recycling of end of life
appliances

   

The Teams
Delivery Teams
Uniformed Teams - Trained in:
Customer Service
Customer Communication
Product handling

Product disconnection
Product installation -
wet & green button test
Product demonstration
Product disposal
On the job audits by external assessor
All home delivery teams carry operations and guidance manuals

   

The Delivery Vehicles
All Fitted with:
Tail Lifts
Restraining Straps, Sack Barrows
or Stair Climbers
Bubble wrap / other suitable material
to protect unwrapped products
Hand Suction Cups
Floor Protection Mats
Mobile Telephone
Digital Camera (verification of
operational issues by delivery teams)
Satellite Navigation


1st Choice in 2 Man Home Delivery

2MD's unrivalled next day 2 man home delivery service, alongside their Premier Consumer Management System makes them the first choice for Manufacturers, Wholesalers, Retailers and E-tailers requiring a national home delivery service where real, measurable value can be added to brands and products.

 
Kitchen Installation. Arrived on time, installed, Packaging and old product taken away. thats what I call a home delivery

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The UK's Premier 2 Man Home Delivery Company

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Site last updated November 2013